• Accountability to the public
• Choice
• Efficiency
• Empowerment
• Prudent use of resources
• Respect for the life, value and dignity of individuals

• Avoiding conflict of interest
• Effectiveness
• Empathy
• Inclusion
• Security
• Being fair and impartial

Competence

• We strive to maintain high standards of conduct in our work.
  
• We recognize the boundaries of our expertise.
  
• We recognize the need for ongoing education.

Concern For Others Welfare

• We promote a safe and comfortable environment.
  
• We promote informed choice.
  
• We do not exploit professional relationships.

• We respect the dignity and worth of all people.
  
• We promote the right to privacy and autonomy.
  
• We respect cultural differences and diversity.

• We work to reduce social stigma.
  
• We encourage policy that promotes the interests of the people we serve and the public.
  
• We comply with the law.

• We strive to be honest, fair and respectful of others.
  
• We attempt to clarify our roles and responsibilities.
  
• We avoid conflict of interest.

Professional Conduct

• We uphold the values, ethics and mission of the Agency.
  
• We adapt to meet the needs of people from different backgrounds.
  
• We collaborate with others to promote consumer interests.

Business

• We bill appropriately for services delivered.
  
• We conduct business in accordance with Agency values and general ethics principles.
  
• We protect against the misuse of funds.
  
• We award contracts via approved selection processes.

Human Resources

• We follow all laws prohibiting discrimination.
  
• We are committed to providing an environment free of harassment.
  
• We show appreciation to employees.
  
• We apply fair and equitable treatment to all employees.
  
• We respect the employee's right to privacy.

Marketing

• We compete for business on merit alone and do not engage in attempts to discredit competitors.
  
• We share testimonials that are truthful.
  
• We provide information able to be read and understood by current and potential consumers.

Service Delivery

• We provide services that are consumer directed.
• We strive to provide quality services.

Professional Responsibilities

• We follow a Code of Ethics for our respective professional disciplines.
• We follow the Michigan Mental Health Code.
• We comply with all statutes, regulations and guidelines applicable to Federal Health Care Programs.